Q: If the door is not closed?
A: Most of this problem caused by loosed hinge. Try to fix the hinge.
Or there maybe a cloth or foreign substances between the door and the locker. Remove it.
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Q: If you lose the master key?
A: Re-register extra key as new Master key by Owner key.
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Q: If you lose the owner key?
A: Please contact the customer service. Keep the Owner key in safe place always.
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Q: If there are beeps continually?
A: There is a failure in its mechanism. Please contact customer service.
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Q: If a Guest key does not work and only the Master key vorks,
A: - If you hear a short alarming sound twice upon using a Guest key: Register the Master key with the Owner key again, register the Master key again, and register a Guest key with the Master key again.
- If keys do not work without any alarming sound: Because a Guest key has an error, register a new Guest key with a spare key by using the Master key.
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Q: If you fail to register a Guest key with a master key
A: If you fail to register a Guest key with a master key,
A. Please, register the Owner key first again. If you fail to do so, your product might be out of order. Please contact the customer support center.
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Q: If you fail to register all the keys like Owner, Master and Guest keys,
A: - Replace a battery.
- If you fail to do so even after replacing a battery, please ask for A/S by mail.
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Q: If you hear a long alarm sound twice upon using the Owner key,
A: If you hear a long alarm sound twice upon using the Owner key,
A. Upon using an owner ship, such alarm sound must not be heard. Please, contact the customer center immediately.
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